We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. It is a general medical and surgical facility. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. They are standing by 24 hours a day, 7 days a week to take your call. the service is performing badly and we've taken enforcement action against the provider of the service. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. 0300 131 4500, Admissions Unit Eastbourne DGH Information for the day of your surgery, Admissions Unit - Eastbourne DGH - Information for the day of your surgery. Where individuals needed support this was provided. We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. They supported staff to develop their skills and take on more senior roles. Infection prevention and control standards were variable. Staff recognised and reported incidents and near misses. Let us know. The service had a vision for what it wanted to achieve and a strategy to turn it into action, developed with all relevant stakeholders. We saw dedicated areas for children in the main outpatient waiting areas. The service did not have a major incident policy for the mortuary, although they had started work to produce this. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. 6 June 2018. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. Any prescribed tablets and medication that you usually take at home. Kings Drive, Eastbourne, East Sussex, BN21 2UD EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. Suspended ratings are being reviewed by us and will be published soon. Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. Key services were available five days a week with out of hours and weekend cover also available when needed. We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. This was our first inspection of the Eastbourne midwife unit. Acute Admissions Unit - Level 3. We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . The trust had made clear improvements to the way health records were managed across the organisation. Leaders had the integrity, skills and abilities to run the service. There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. And while figures continue to go up, Covid hospital admissions in Eastbourne remain incredibly low. There had been times when these staff were not specialist trained in paediatric care. Published Provision for patients with mental health needs was variable. 0300 131 4500, Provided and run by: The senior team demonstrated a significant focus on improving sepsis screening and treatment. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. We interviewed leaders to gain insight into the trusts leadership and governance model of the service. People could access the service when they needed it. Visiting times: 2.00pm - 8.00pm. There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. Those series are affected are indicated in their catalogue entries. A new training programme was being rolled out. 27 January 2017. This may not apply if you are coming in for day surgery or minor procedures, or in areas that require specialised care for example the cardiac unit and intensive care unit. Some aspects of service planning were expanding to meet increased patient demand. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. We found there was strong and clear leadership capacity and capability. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. Staff recognised incidents and reported them through the electronic reporting system. Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. Systems and processes were in place to assess, monitor and manage risks to patients. The incidence of both pressure damage and falls had shown a sustained improvement over time. Over 98% of surgical patients would recommend the hospital. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. 0300 131 4500, Bexhill Hospital This included greater emphasis on evidence-based practice and training. Leaf Hospital, St. Annes Road, Eastbourne, East Sussex, BN21 2HW. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. We accept all major insurances as well as Medicare and all AHCCCS plans. The service took account of children and young peoples individual needs and made it easy for people to give feedback. Seaford, Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. 5. . Every effort will be made to find an appropriate bed in a single sex area as soon as possible dependent on your clinical requirements. Please speak to the nurse in charge of your care or area. Where healing starts andthe road to recovery begins. Friends and Family Test results showed a higher than average response rate and the scores were higher than the England average. We don't rate every type of service. Large amounts of money or valuables, such as jewellery or electronic devices etc. We aim to accommodate all our patients in same sex wards. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. Have you found an error with this catalogue description? Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. Your hospital admission If you're staying in hospital as an inpatient you'll be made comfortable and be cared for by our dedicated teams. We saw staff interacting in a caring and dignified way with patients with ill mental health and learning disabilities. 01323 645 555 View details. 25 January 2023. Patients and relatives we spoke with gave positive feedback about the care they received on the unit. The Epic Health Research Network (EHRN) data show hospital admissions remaining below expected levels through at least April 9, 2021. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. Alongside the falls assessment an individual needs assessment is completed. Staff showed compassion when dealing with patients and protected their privacy and dignity. Leaders and staff understood and knew how to apply them and monitor progress. In most wards there is a bedside television, radio and telephone system called Hospedia. the service isn't performing as well as it should and we have told the service how it must improve. the service isn't performing as well as it should and we have told the service how it must improve. Staff knew how to contact the safeguarding team within the hospital and explained clearly how to make a safeguarding referral. / 50.7864829; 0.2697638. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. of hospital observation status and an admissions process that is transparent and administratively simple. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. Leaders supported staff to develop their skills and motivated them to succeed. Learn more about PALS. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. The childrens outpatient unit provided families with various clinics for children living with health conditions. Admissions FAQ . Map and contact details. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. AAA Team Home . This included in the completion of baseline observations and information critical to monitoring patients for deterioration. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. Browser Support Toiletries, including a hairbrush or comb, soap or a soap substitute, toothbrush, toothpaste or denture cleaner, and any shaving equipment needed. Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. Data collection takes place on one day each month and reported within monthly governance meetings. The nursing staffing levels had improved since our previous inspection visit in September 2014. Give feedback on care at this service. / 50.7864829; 0.2697638. Call us today, 24/7, for a free, confidential assessment. 0300 131 4500, Eastbourne District General Hospital The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. Staff were aware of the duty of candour and gave patients honest information and support. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline.